Question 1

What is MONOZOFF? Why use it instead of buying from Japanese marketplaces directly?

Accepted Answer

MONOZOFF aggregates prices from Mercari, Surugaya, and eBay Japan, then handles international shipping for you. You don't need a Japanese address, proxy service, or language skills — we find the best prices and ship worldwide. Browse our Pokemon card catalog with live market prices.

Question 2

Is MONOZOFF a legitimate / safe place to buy Pokemon cards?

Accepted Answer

Yes. We verify card authenticity before shipping, use tracked international delivery, and offer buyer protection through Stripe payments. See our card catalog for live prices and availability.

Question 3

What payment methods are accepted?

Accepted Answer

We accept Visa, Mastercard, and American Express via Stripe. All payments are processed securely with SSL encryption.

Question 4

Can I buy Japanese Pokemon cards from overseas through MONOZOFF?

Accepted Answer

Absolutely! We ship to the United States, Singapore, Malaysia, Thailand, Hong Kong, Taiwan, and more. Each order is packed with care — sleeved, top-loaded, and boxed for safe transit.

Question 5

How much does international shipping cost for Pokemon cards and figures?

Accepted Answer

TCG cards: ¥800 flat rate. Small figures (≤20cm): ¥1,400. Large figures (>20cm): ¥3,000. All shipments include tracking and insurance. See our shipping policy for full details.

Question 6

How long does delivery take? Do I have to pay customs duties?

Accepted Answer

Handling: 1-3 business days. Transit: 5-14 business days depending on destination. US orders under $800 are duty-free. EU orders may be subject to VAT (~20%). Check your country's import rules.

Question 7

What is the return policy for Pokemon cards and figures?

Accepted Answer

Unopened items can be returned within 14 days of delivery. Return shipping is at the buyer's expense. Refunds are processed within 5-10 business days after we receive and inspect the return. See our returns policy for full terms.

Question 8

Are the cards authentic? How does MONOZOFF verify card condition?

Accepted Answer

100% authentic. We source from established Japanese marketplaces and inspect every card for condition accuracy against the seller's description. Japanese print quality is consistently excellent.

Question 9

What is PSA grading? Does MONOZOFF sell PSA-graded cards?

Accepted Answer

PSA (Professional Sports Authenticator) grades cards on a 1-10 scale. PSA 10 is 'Gem Mint' — the highest grade. We sell both raw and PSA-graded cards. Read our PSA Grading Guide for beginners.

Question 10

What's the difference between Japanese and English Pokemon cards?

Accepted Answer

Japanese cards often release months before English, feature exclusive artwork, and have superior print quality. They're fully playable in official tournaments regardless of language.

Question 11

Why are Japanese Pokemon card prices different from eBay prices?

Accepted Answer

eBay prices typically include a 15-30% markup over Japanese domestic marketplaces. MONOZOFF shows you real-time prices from Mercari and Surugaya — the actual Japanese market rates — plus transparent shipping. Compare on our price comparison page.

Question 12

Can I request a specific card, set, or figure that isn't listed?

Accepted Answer

We're always expanding our catalog. Contact us with your request — we'll source it from our Japanese supplier network if available.

Frequently Asked Questions

About MONOZOFF

International Shipping

Returns & Authenticity

Product Information

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